The Happy Secret to Better Work


What Is the Virtual Help Desk?

IABC Boston is offering a new service  — a monthly Virtual Help Desk. To learn more about what it is and how you can take advantage of it, we sat down with IABC Boston Co-Vice President of Programming Cindy Hutter. What is the Virtual Help Desk? The virtual help desk is a monthly opportunity to get help from your peers with a communications … [Continue Reading]


2018 IABC World Conference: Montreal, June 3 – 6

2018 IABC World Conference Palais des congrès de Montréal 3–6 June, Montréal  #IABC18: The Communication Crossroads Our theme this year focuses on “The Communication Crossroads.” Here’s why. The communication profession is uniquely positioned at the crossroads of business, culture, functions and audience. That’s a powerful place to be. This … [Continue Reading...]

Recent Posts

The Future Of Communication Is Already Here

All the hype in technology these days is around ML, AI/deep learning, self-driving cars, blockchain, AR/VR and other shiny new things. However, there is one area of technology that has been silently evolving and gaining momentum recently: communications. Comms no longer simply consists of things … [Continue Reading]

Does your brand walk the walk?

What happens when brands talk the talk but don’t walk the walk? Recently, employees from one of Canada’s largest and most-recognized telecommunications company have made claims that the company does not represent the values it touted in one of its most successful campaigns. On my blog, i’ve … [Continue Reading]

Sexual harassment: A workplace pandemic

The year was 1980. It was my first job in private industry and I was working in a division of a company that would later become part of what is now Verizon.  To make a long story short, I was asked to develop a communication program in response to an incident of sexual harassment of a female … [Continue Reading]