Workforce science: The evolution of talent management

Big data promises to transform organizational management. What makes big data so exciting is that web-browsing, location tracking, and social networks can help deliver automated, meaningful measurement (and prediction) of people’s behavior. Our emails, social network interactions and mouse clicks can be mined for “programmatic” insights. For example, life insurers can now learn more from…
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What role should company leaders play in employee fulfillment?

Are your employees fulfilled? If not, it may be costing you a bundle. While nearly everyone is seeking life fulfillment—creating a lifestyle that brings exceptional happiness and inner peace—nearly 80 percent are less than fully fulfilled. It shows up in attention at work, productivity, customer service, quality and, ultimately, in turnover. In 2013, Gallup reported…
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Working with millennials: 3 important considerations

Millennials. The very mention of the word can be enough to strike fear into the heart of the most seasoned manager. Entitled. Narcissistic. Unwilling to work hard. Expecting their opinions to be valued above others. What Time magazine called “The Me Me Me Generation.” How do you manage someone (or worse still, a team of…
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The tsunami of disruption that’s headed your way

Shannon Ryan of Nonlinear began his presentation ‘How the nature of work, people, process and technology is about to radically change your workplace’ held as part of the 2016 IABC World Conference on Tuesday 7 June saying: “The world of work is about to change: are you ready? If you don’t believe me, ask anyone…
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The 3 Most Important Skills For Tomorrow’s Leaders

Data will reign supreme for next generation leaders. The next generation of leaders will need new skills to survive and thrive in the work world. Our research shows that while some traditional skills will remain as critical as ever, including the ability to communicate and delegate effectively, new skills have emerged that will be just…
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Make your stories personal, focused and compelling

  Even if the word “storytelling” is overused—and misused—it’s undeniable that authentic, focused, personal stories are one of the best ways to inspire people. During an energetic breakout session at the 2016 IABC World Conference, author, actor and business communicator Rob Biesenbach shared practical tips, ideas and—of course—stories his audience will remember. Why stories? “No…
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3 steps to laying the foundation for solid market research

If you’ve conducted market research for your business, whether through an online survey, a competitive analysis, or even a mailed customer survey, did you act on the results? Did you find the results helpful in moving your agenda forward? I can’t think of another aspect of marketing where the expression, ”you get out of it…
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Meaning: The only deliverable that counts

In all my years in corporate communication and consulting, the one inevitable—and generally unanswered—question I’ve heard has been: “What does the event/decision/strategy mean to me?” In workplace communication, that question is particularly important because such matters generally have an impact on people’s work lives, if not their lives as a whole. In a digital culture, it…
[Continue Reading]

3 steps to laying the foundation for solid market research

If you’ve conducted market research for your business, whether through an online survey, a competitive analysis, or even a mailed customer survey, did you act on the results? Did you find the results helpful in moving your agenda forward? I can’t think of another aspect of marketing where the expression, ”you get out of it…
[Continue Reading]

Meaning: The only deliverable that counts

In all my years in corporate communication, the one inevitable—and generally unanswered—question I’ve heard has been: “What does the event/decision/strategy mean to me?” In workplace communication, that question is particularly important because such matters generally have an impact on people’s work lives, if not their lives as a whole. In a digital culture, it is…
[Continue Reading]